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Answers

FAQs

What is MeddoSure?

Meddo Sure is a health care membership for individuals and families. It is the only health care membership offering substantial benefits on all healthcare services that you or your family will require, including (but not limited to):

  • Unlimited in-clinic consultations: Get unlimited consultations at Meddo’s premier network of full service health clinics. Visit any of our specialist doctors, purchase medicines, booklab tests or explore radiology services for one stop care
  • Unlimited online consultations: Get unlimited teleconsultations/video consultations with Meddo’s distinguished network of doctors using the method of your choice (text, audio or video consultations)
  • Up to 20% off on diagnostics: Get up to 20% off on radiology services and lab tests in-clinic or at home.
  • Up to 10% off on medicines: Get up to 10% off on every medicine purchase at our clinics after your consultation Get upto 10% off on medicine purchases.
If you’re looking for affordable healthcare plans and health subscriptions, contact us for more details at 08752005200

How does it work?

Purchase MeddoSure online and your benefits will be automatically applied to your transaction. Your membership is linked to your registered phone number and your Meddo app. This will be used in our clinics to apply your benefits on the spot, or to automatically apply your benefits to home healthcare services. All the details about your MeddoSure plan is available on the Membership and MyCare section of the Meddo platform.

How do I choose the best plan for me?

MeddoSure plans offer discounts on diagnostics, doctor consultation and medicines for different prices and duration. It is advisable for the patients to compare the sub offers and choose the plan in accordance to their medical history and usage. Get the best family health plan and individual healthcare memberships only with MeddoSure.

Can I sign up my family?

Yes, with our family friendly memberships you can add up to 4 family members to a MeddoSure family care plan. You can choose 3, 6, or 12 month plans according to your needs. With Meddo, all your family members’ prescriptions and lab reports can be stored, downloaded and shared from a single app. With our treatment management system you can also turn on medicine reminders and notifications from your doctor. With MeddoSure, avail all the benefits of our family health plan.

What healthcare services can I avail at home with MeddoSure?

Unlimited consultations can be availed from the comfort of your home. Further, you can avail up to 20% off on diagnostic tests and health packages at home with free home sample collection services Meddo’s family health plans take care of all your health needs. With MeddoSure health memberships, we bring healthcare closer to you.

Can I use my memebership benefits at any Meddo Clinic?

Yes, you can make use of (avail) your membership benefits across any of our clinics in Delhi NCR. Consult any of our partner Doctors across 20+ specialities in-clinic or remotely.

Which doctors are a part of the MeddoSure health plans?

MeddoSure membership offers you the services of 500+ verified doctors across 26+ specialities. The membership plan is valid across all doctors and services on the platform.

How many consultations will I get for free?*

  • Online Consultations: Get unlimited online consultations free up to Rs. 500 per consultation
  • Clinic Consultations: Get unlimited in-person consultations free at your Meddo clinic up to Rs. 500 per consultation

What if my doctor’s consultation fee is less than Rs. 500 ?

Under Rs. 500, your doctor’s consultation online or in-clinic is free with MeddoSure

What if my doctor’s consultation fee is more than Rs. 500 ?

All consultations are free up to Rs. 500 per consultation during the duration of your plan. Above Rs. 500, you only pay the balance amount. Ex. If the consultation charges are Rs. 650, the patient must only pay Rs. 150 to the doctor with MeddoSure. Enjoy flat Rs. 500 off every time.

Can I get free consultations in every department and specialty?

Yes, you can get free consultations from General Physicians, Gynecologists, Pediatricians, Cardiologists, Dermatologists, ENT Specialists, Pulmonologist, Orthopedic Specialist and many more! Get affordable medicare plan with MeddoSure healthcare subscription.

How are the lab tests conducted? Are they available in all the cities?

To provide a hassle free service, the lab tests are done by Meddo Labs and trained agents. Your samples can be dropped off at the doctor’s clinic or can be collected from your home. Lab services are available in all the serviceable regions of Meddo. With affordability and easy accessibility, we bring for you the best health memberships.

How do I know how much of my MeddoSure plan is remaining?

Information regarding your Membership Status and it’s usage will be available in the “My Care” section at all times.

Can I cancel my membership at any time?

Ideally, once you have started to avail the offers from your MeddoSure membership account, you cannot cancel the plan. However, we will still try to help you to the best of our ability so you can send your query at contact@meddo.in with your request.